How to Curate Guest Experiences with Short-term Rentals
With the recent increase in available short-term rentals to the market, professional hosts are finding ways to stand out from the competition by offering something unique to their guests. Learn how to curate guest experiences that create additional value for visitors and build strong partnerships within the community.
3 Ways to Curate Guest Experiences as a Short-term Rental Manager
Help Guests Live Like a Local
Take time to think about your guests. Who are they? What they might like to do? Make recommendations for “living like a local”.
Developing custom lists and first-hand recommendations for different types of travelers help them get the most out of what your destination offers. Playgrounds, dog parks, a winery, brew pubs, antique stores, fashion boutiques, farmers markets, swimming holes, sunrise views, and breakfast spots all might appeal differently to guests. However, providing insider secrets about the best locations is something everyone can enjoy.
Build Community Partnerships
Partner with local businesses to create special offers or discounts only available to your guests. Tour companies and guides are a great place to start. Then research all your area offers and ask local experts for recommendations you can share with guests. Include festivals, shows and concerts when applicable. Help create experiences by offering something new and different and include the best times to visit and helpful tips like what to wear or bring.
Xplorie, an iTrip® partner, provides guests with free admission to multiple activities within the area. For example, guests who book direct with iTrip may receive one free round of golf, museum ticket, equipment rental, escape room admission, or local tour.
Help Guests Plan Thier Trip
Make these custom lists available to guests in advance of their booking to help them plan their trips and build excitement for the visit. For exceptional service, provide assistance with making reservations or booking appointments. Offering these personal touches and custom experiences will encourage guests to book year after year.
Article by: Valerie Goodman, iTrip Operations Account Manager